Common queries answered
Frequently asked Questions
Shipping is typically between 15 and 21 days. In some instances, it can take up to 45 days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Read our returns policy.
Click on “My account” icon in the header of the site or in the footer menu.
Then click on “ADDRESSES” to add your shipping address.
You can track the status of your order by clicking on “Track my Order” in the footer menu.
Contact our support as fast as possible so we can try to change it before your item is shipped.
Yes, we ship to over a hundred countries worldwide.
Products are often shipped from multiple warehouses, meaning that different products from the same order, may arrive separately.